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Now is the time to protect your information:
Your profile page always has encrypted activity tracking and balance information in $. Under Canada law, all personal and financial information is handled with strict protections at every stage. Customers can get to, change, or delete their information through their secure portal. Third parties can't see your data unless Canada law requires it for compliance or financial reasons. Before they can use real-money options or make a deposit in $, account holders must be of legal age and show valid ID. Automated security monitoring finds suspicious activities right away and lets the user know by phone or email. Need help changing your contact preferences or exporting your data? You can either use the account management section or get in touch with our data protection experts. Your request will be handled within the usual time frame set by Canada.
To sign up for an account, you need to give your name, email address, birth date, and address. When you sign up and when you update your profile, this information is collected. It may be necessary to show identification documents in order to follow the law in Canada. When you deposit or withdraw $, for example, you give your payment information. We keep all transaction records safe so that we can check them for fraud and audits.
Data Type | Collection Method | Storage Method |
---|---|---|
Information about you | Forms for signing up and updating profiles | Database of protected users and encrypted storage |
Payment data | Forms for depositing and withdrawing payment data, as well as integration with payment processors | Servers that follow PCI DSS rules; fields that are sensitive tokenised |
Logs of device and usage | Cookies, logging IP addresses, and session data | Log servers that are safe and only accessible to authorised staff |
Records of Communication | Support chats, emails, and forms for feedback | A place to store encrypted messages |
Data that is collected is only kept on infrastructure that is located in areas that Canada regulators have approved. Databases and payment channels are protected by AES-256 encryption, which is standard in the industry. Access is limited to certain staff members to protect privacy. Retention periods are in line with the laws of Canada. When the retention period ends or the account is closed for good, the information is either deleted or made anonymous in a way that can't be reversed. Always keep your information up to date and use strong authentication methods to keep your account safe.
When you sign up, make sure to only give real identification information to activate your account. You will need to give your full legal name, date of birth, home address, and contact information, like a working email address and phone number. This information is required to check your eligibility under Canada laws and to make sure that your profile is safe to access. Users must also provide official documents, such as a government-issued ID and proof of residence, before they can make a deposit in $ or ask for a withdrawal. These papers help prove who you are and keep your account safe from people who shouldn't have access to it. Providing accurate data makes all financial transactions easier and makes sure that all correspondence meets the rules.
When users want to buy something with $, they will be asked to give payment information, like a bank account number or credit card number. We collect this sensitive information through encrypted forms. It is necessary for keeping track of your balance in $ and for processing deposits and withdrawals. To avoid problems or delays with your money, you need to keep these details up to date. Before you finish filling out the registration form, make sure to double-check all the information you sent. If you enter something wrong or leave something out, you might not be able to access your account or have problems with future transactions.
Keep your contact and identification information up to date so that all of your account information stays correct. Our team can confirm your identity, stop duplicate accounts, and stay in line with Canada rules if you give us your full name, address, phone number, and ID documents. If your data changes, make sure to update it right away to avoid problems. To keep your information safe, your login information and device data are watched for signs of unauthorised access or possible threats. When someone tries to log in from an unknown device, multi-factor authentication may be turned on. To make your account more secure, we recommend turning on extra security features in your profile settings. Tracking account activity helps find suspicious transactions and keeps your deposited money safe in $. If strange patterns are found, there may be limits or restrictions put in place, and you may have to confirm recent actions to get back in. All of the information given helps with responsible account management, such as changing passwords, handling withdrawal requests in $, and helping customers. Data can also be used to make communications more personal, like transaction confirmations or security alerts, so that each user has a unique experience.
To ensure the best protection of your data when you register for an account, transfer money, or make personal transactions in $, use a device that has the most recent system updates. All data streams on this platform are protected by asymmetric cryptographic protocols (RSA-2048) and secure socket layer technology (TLS 1.3). This makes it less likely that unauthorised users will be able to access or intercept data for Canadian users.
Always use HTTPS to access your profile for the best security. Do not give your login information to anyone, and use two-factor authentication whenever you can. These technologies and suggestions help keep account holders' private information and activities related to $ safe and private.
Only give personal information to outside partners when it is needed for payment processing, account verification, compliance with the law, or fraud prevention. When you share your data, like transaction details, identity documents, or contact information, these recipients have to follow strict contractual rules and use security measures that are just as strong as ours. Transferring information to service providers may involve places outside of Canada, but it will always be done in accordance with data protection laws. Information shared with analytics companies, marketing partners, or fraud prevention systems can only be used for the purposes that were agreed upon. We don't sell or give information to people who aren't allowed to have it. To keep your balance in $ and other data safe, don't give your passwords or authentication codes to anyone outside of your organisation who claims to be affiliated with it. If the information you asked for doesn't seem necessary for the action you want to take, please let support know. We will send you any updates about changes to data sharing directly to the contact methods you gave us when you registered.
All communications are logged and handled according to industry standards, and each inquiry is given a case number. Users can see how their requests are doing in the notifications panel on their profile. To give you more peace of mind, support agents get regular training on how to handle sensitive information in a private way.
Bonus
for first deposit
1000CAD + 250 FS