- You can only register your account if you are at least 18 years old.
- You may be asked to prove your identity to meet Canada rules.
- To keep others from using your account without permission, choose a strong password and don't share your login information with anyone else.
- Keep your balance in $; all deposits and withdrawals are only done in this currency.
- Before asking for a transaction, always check your profile to see what payment options are available.
- You need to turn on bonuses in your personal dashboard.
- Be aware of the rollover requirements, as they may vary by promotion and may prevent you from withdrawing money until they are met.
- All gaming should follow the laws of Canada. If you do something outside of the allowed areas, your account may be limited or closed.
- If you think a transaction is unfair or you want to dispute it, get in touch with customer service. You can find dispute resolution procedures in the profile section of your account.
- If you want to keep your spending in check, you can set daily, weekly, or monthly limits in the responsible gaming section.
- If you need to, you can choose to permanently or temporarily exclude yourself.
- Only use verified methods to withdraw $. The time it takes to process depends on the provider you choose and the checks they do to make sure everything is in order.
- Your personal information is safe according to the most up-to-date standards for data privacy. Check out the privacy policy on the website for more information.
- Before putting money down, make sure you read all the rules that apply. Continuous compliance makes sure that the platform can be used safely and without interruption.
Knowing The Rules For Betting And Taking Money Out
Before you make a deposit, always check the specific rollover percentage to make sure your gaming activities fit within your budget in $.
Limits On Withdrawals And Verification
Most of the time, single withdrawals have both a minimum and a maximum amount. For example, there may be a minimum of 20 $ and a maximum of 5,000 $ per transaction. Requests for larger payouts may need to be checked for identity, follow the rules of Canada authorities, and take longer to process. You can only turn bonuses that you fully played through with the stated multipliers into playable balance or cashouts. If you try to start a transfer before finishing all of your play requirements, any extra credits will be cancelled automatically, and you may lose any winnings that go along with them. Before you make a request, always check the current limits and required paperwork in your user account settings. This is especially important if you are claiming a large amount of money or if this is your first time.
How To Verify A Player: Compliance And Documentation
- As soon as you finish registering, send in a clear picture or scan of your government-issued photo ID, such as a passport, national identity card, or driver's license. Make sure your name, birth date, and picture are all clear. If the information on your account and your ID don't match, you may not be able to access your account.
- You can show proof of your address by sending in utility bills, bank statements, or official letters from the last three months. Your name, current address, and the date the document was issued must all be on it.
- Do not cut or blur any part of the file.
- Screenshots and changes made digitally are not allowed.
Authentication Of The Payment Source
- If you want to cash out $, please send in documents that prove you own the payment method you used.
- For credit or debit cards, send in a colour photo of both sides that shows the first six and last four numbers but covers the middle digits.
- Upload a screenshot that shows your full name and account information as they are listed on the platform for e-wallets or bank transfers.
Following The Law In Canada
When account holders reach certain limits on how much money they can take out, they may have to go through extra due diligence checks, such as answering more questions or providing proof of where the money came from. If you don't respond correctly or give all the information that was asked for, your account could be suspended or your money could be taken away, according to Canada rules. We follow data protection laws when we handle all personal information and documents. We will only use them to check for compliance and prevent fraud. To avoid delays with future deposits or withdrawals in $, make sure to keep your account records up to date.
Policies For Responsible Gambling And Ways To Exclude Yourself
Set limits on how much money and time you can spend on your account dashboard to keep your balance in $ safe while you play real-money games. You can change daily, weekly, or monthly limits at any time to fit your needs. Automated warnings let customers know if they are getting close to or going over set limits, which helps you keep track of your activity.
Choices For Self-exclusion
You can start temporary breaks of 24 hours to 12 months right away through support or the "Responsible Play" menu. To start a cooling-off period or a longer self-exclusion, go to your profile and make a request, or get in touch with the help team for more information. Once the pause starts, you won't be able to access your account in $, including making deposits. The platform has links to independent counselling services and gambling helplines for people who need more help. All options meet Canadian regulatory standards, putting the safety and control of users first during interactive entertainment sessions.
Bonus Terms: Expiration Dates, Restrictions, And Games That Qualify
Before you activate a promotional offer, make sure you know when it will expire. Most of the time, this is between 7 and 30 days after it was issued. Once this time period is over, any extras that are not used will be gone, so make sure to finish the required playthroughs as soon as possible.
- Timeframes: Each offer has its own expiration date, which is usually shown in the promo description or user dashboard. If you don't use your balance, spins, or prizes by the end of the time period, they will automatically expire.
- Maximum Limits: Limits may include the most money you can win or the most you can win per spin or play. For instance, some deals have a maximum win limit, like 100 $, so you won't get paid out if you win more than that.
- Minimum Deposit: Access promotional deals by depositing at least the stated minimum, for instance, 10 $. Failing to meet this threshold makes the user ineligible for rewards linked to that offer.
- Qualified Activities: Only specific games support promotional extras. Typically, titles from selected providers or with certain features count–review the associated games list. Attempts to use the offer outside of eligible options will not be credited toward requirements or additional prizes.
- Stake Value: Any maximum stake per round–often 5 $–should be respected while using promotional credits, or prizes may be voided.
Monitor all requirements and restrictions through your profile dashboard. If you're not sure about any limitations or qualifying activities, talk to customer support before you try to get rewards.
Account Security And Data Protection Practices
- Set up two-factor authentication right after registration to protect access from people who shouldn't have it. This can be done through SMS or an authenticator app.
- Don't ever give out your login information or let other people see your profile, even if they are friends.
- Make a strong password by using a mix of uppercase and lowercase letters, numbers, and special characters. Change it at least once every 90 days.
- Disable browser autofill for increased privacy, and always log out after each session, especially on shared or public devices.
- During transmission and storage, all sensitive information, such as payment details and identity documents, is encrypted using industry-standard protocols like TLS 1.2 and 1.3.
- Access to your personal data is strictly limited to trained staff managing compliance and account support, with audit logs reviewed routinely to detect any suspicious activity.
- Monitor transaction history frequently to identify any unrecognized deposits, withdrawals, or profile changes. If you suspect suspicious activity, contact customer support immediately for assistance in freezing or resetting your profile.
- Regular phishing awareness checks and communication are in place to educate users about fraudulent emails or messages.
- Your financial transactions in $ benefit from additional fraud detection systems and automatic flagging of uncharacteristic movements.
- Request permanent removal of personal data at any time, in line with privacy regulations applicable in Canada.
- For more information on how your information is kept safe, please see the Privacy Policy section of your account dashboard.
